7,342 Moments
Spot viral stuff before it blows up
Last updated: August 15, 2025
Reaction Engine ("we," "us," "our") is a tool that allows authorized users to look up public engagement metrics (e.g., like counts) on Instagram Business/Creator accounts. We respect your privacy and handle data in accordance with applicable laws and Meta's platform terms.
Controller: RQMediaGroup
Address: 1020 N Sycamore Ave Los Angeles CA 90038
Contact: admin@rqagency.com
Reaction Engine lets you (an authorized user) query public metrics for Instagram Business/Creator accounts (e.g., like_count, comments_count, permalink, media_id, username) via the Instagram Graph API. We do not access private personal accounts and do not read direct messages.
Public Business/Creator media metadata: media_id, permalink, like_count, comments_count, timestamp, caption (if returned), username (Business/Creator). Connected account identifiers: Instagram Business Account ID, linked Facebook Page ID.
Authentication/authorization artifacts required by Meta (e.g., access tokens), your account email/name, and any queries you run in the tool.
Basic logs for security and operations (IP address, user agent, timestamps, request IDs, error logs). We do not intentionally collect sensitive categories and we do not use face recognition or biometric data.
No selling of personal data. We do not sell or rent your data. We do not use collected Instagram data to build individual profiles unrelated to your use case.
We may share data with sub‑processors providing infrastructure or logging/monitoring (e.g., hosting, error tracking), bound by confidentiality and data protection terms; and with authorities when required by law, court order, or to protect rights and safety. We do not share Instagram data with unrelated third parties for advertising.
You may request earlier deletion (see Section 11).
We use reasonable administrative, technical, and physical safeguards (HTTPS/TLS, restricted access, least‑privilege, encrypted secrets storage). No method of transmission or storage is 100% secure, but we aim to follow industry best practices.
Reaction Engine is not directed to children under 13 (or other local minimum age). We do not knowingly collect data from children.
Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or port data. To exercise rights, contact admin@rqagency.com. We may verify your identity before responding.
You can revoke our app's access in your Facebook/Instagram settings at any time; this invalidates tokens immediately.
Email admin@rqagency.com with subject "Data Deletion Request – Reaction Engine" from the email tied to your account. We will delete associated personal data (and any cached Instagram results) within 30 days, except where retention is required by law or for security.
We may process data in countries outside your own. Where required, we use safeguards such as Standard Contractual Clauses.
We access and use Instagram data only as permitted by Meta's Platform Terms and Instagram policies, and only for the purpose you authorize (retrieving public metrics for Business/Creator media you query). We do not combine Instagram data with other datasets to build profiles unrelated to your request.
We may update this policy to reflect product, legal, or regulatory changes. Updates will be posted here with a new "Last updated" date. Material changes will be notified where required.
Questions or concerns? Contact admin@rqagency.com or write to RQMediaGroup, 1020 N Sycamore Ave Los Angeles CA 90038.
Last updated: August 15, 2025
These instructions explain how to disconnect Reaction Engine from your Instagram/Facebook account and how to request deletion of your personal data stored by RQMediaGroup.
Open Instagram or Facebook Accounts Center and remove Reaction Engine from connected apps.
This immediately invalidates access tokens and prevents any further data access.
Email admin@rqagency.com with subject "Data Deletion Request – Reaction Engine". Include your Instagram username/Page name and the email associated with your account for verification.
We delete personal data associated with your account and any cached Instagram query results held by us. Operational logs are deleted or anonymized per our retention policy.
We aim to complete deletion within 30 days of a verified request, except where retention is required by law or for security purposes.
Questions or concerns? Contact admin@rqagency.com or write to RQMediaGroup, 1020 N Sycamore Ave Los Angeles CA 90038.
Last updated: August 15, 2025
These Terms of Service ("Terms") govern your access to and use of Reaction Engine (the "Service"), provided by RQMediaGroup ("RQMediaGroup," "we," "us," or "our"). By using the Service, you agree to these Terms.
You must be at least 18 and have authority to bind your organization, if applicable. You are responsible for your login credentials and all activity under your account.
Reaction Engine enables authorized users to retrieve public engagement metrics for Instagram Business/Creator accounts via the Instagram Graph API. The Service may provide dashboards, reports, and exports. We do not read direct messages or access private accounts.
The Service integrates with platforms provided by third parties (e.g., Meta/Instagram/Facebook). Your use of those platforms is governed by their own terms and policies. We are not responsible for third‑party services, outages, or changes to their APIs that may affect the Service.
Access to Meta/Instagram requires tokens and permissions. You agree to safeguard any tokens, secrets, and credentials; not to share them; and to promptly revoke and notify us of any suspected misuse. We may suspend access we believe is compromised or in violation of these Terms.
You will not:
As between you and us, RQMediaGroup retains all rights in the Service and its content, excluding third‑party materials. Subject to these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service for your internal business purposes.
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect information. See: Reaction Engine Privacy Policy (RQMediaGroup).
Each party may receive non‑public information from the other. The receiving party will protect such information with reasonable care and use it only to fulfill obligations under these Terms, except as required by law.
We may modify or discontinue features and may update these Terms from time to time. We strive for high availability but do not guarantee uptime. Support is provided on a commercially reasonable basis.
If the Service includes paid features, fees and billing terms will be presented separately. All fees are non‑refundable unless stated otherwise.
You represent and warrant that you have the rights and permissions to use the Service with any accounts you connect and that your use will comply with all laws and third‑party terms. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
You will defend, indemnify, and hold harmless RQMediaGroup and its affiliates from any claims, damages, liabilities, costs, and expenses arising from (a) your use of the Service; (b) your breach of these Terms; or (c) your violation of law or third‑party rights.
TO THE FULLEST EXTENT PERMITTED BY LAW, RQMEDIAGROUP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 6 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100.
You may stop using the Service at any time. We may suspend or terminate access immediately for any violations or risks to security or integrity. Upon termination, your right to use the Service ends, but Sections 6, 8, 11–16 survive.
These Terms are governed by the laws of the State of California, without regard to conflict‑of‑laws principles. The exclusive venue for any dispute shall be state or federal courts located in Los Angeles County, California, and the parties consent to personal jurisdiction there.
These Terms constitute the entire agreement between you and RQMediaGroup regarding the Service. If any provision is unenforceable, the remainder will remain in effect. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets. Notices may be sent to admin@rqagency.com.
RQMediaGroup, 1020 N Sycamore Ave Los Angeles CA 90038 • Email: admin@rqagency.com
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